About the Role
- Join the BOQ Team: Owner Managed Branch – Floreat Location
- Exciting Career Opportunity with clear future development in lending
- Full Time role within a supportive team, where you will have hands on training and mentoring
We are currently seeking a Loans Administration Officer to join the BOQ team for the Owner Managed branch. As the Loans Administration Officer, your main responsibilities will include; underwriting of loan applications, loan file maintenance whilst providing lending administration support, valuations, property services and other documentation processes for the branch.
Further, you will enjoy delivering exceptional customer service to our customer network, in line with BOQ audit and compliance requirements. Further, responsibilities will include:
- Processing lending applications from application through to post settlement for personal loans, home loans and investment loans
- Order valuations, title searches, company searches, manual credit checks
- Order, download and collate loan documentation
- Action loan documentation and complete compliance checks
- Liaise with various stakeholders (internal / external) to ensure seamless end to end loan processing
About you
As a loans administration officer, you will thrive in a customer centric environment. Further, you will demonstrate:
- Proven customer service orientation with demonstrated relationship building skills
- Experience in underwriting of loan applications, with a focus on home loans (desirable but not essential)
- Experience in processing lending applications as well as loan file maintenance (desirable but not essential)
- Ensure branch operations are managed in accordance with bank policies and procedures on risk, compliance and security
- Exceptional attention to detail
This is a fantastic opportunity to develop your career at BOQ, meet new people and join a motivated team of professionals!
About Us
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks
Our Benefits
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV